The Butler Service by John Lobb


The art of shoe polishing is prized most highly
by the man who travels

Mandarin Oriental        

To meet the needs and expectations of our customers,John Lobb has created a unique partnership with some of the world’s finest hotels, adding our expertise to the exceptional levels of service they are renowned for.

In selected luxury hotels around the world, dozens of butlers have been trained and certified by John Lobb in the rituals and techniques of shoe care, and offer their services to the discerning traveller.

A specially-designed leather polishing chair, created by Rena Dumas Architecture Intérieure , provides the centrepiece to this service.

The John Lobb shoeshine at Mandarin Oriental, Hong Kong The Mark Shine by John Lobb, New York

The Mark        


Partner establishments


NEWS - The Connaught's John Lobb shoeshine treatment is taking its hallmark butler service to the next level. Specially trained by John Lobb at their factory in Northampton, the butlers are set to raise the bar in the world of polish and shine. The John Lobb Shoeshine Chair is available to both hotel guests and visitors between the hours of 8am and 9pm.








Connaught, London
Carlos Place
London. W1K 2AL
United Kingdom
T: +44 (0)20 7499 7070
> The Connaught website


La Réserve, Geneva
301, route de Lausanne
1293 Bellevue
T: + 41 22 959 59 59


Le Meurice, Paris
228 rue de Rivoli
75001 Paris
T: +33 1 44 58 10 10






Le Plaza Athénée, Paris
25 Avenue Montaigne
75008 Paris
T: +33 1 53 67 66 65
> Le Plaza Athénée website


Villa Kennedy, Frankfurt
Kennedyallee 70
60596 Frankfurt
T: +49 69 7171 20








The Mark, New York
Madison Avenue at 77th St.
New York, NY 10075
T: 212.744.4300
> The Mark website


The Montage, Beverly Hills
225 North Canon Drive,
Beverly Hills, CA 90210
T: (310) 860-7800
> The Montage website








Mandarin Oriental, Hong Kong
Connaught Road
Central, Hong Kong
T: +852 2522 0111


The Landmark Mandarin
Oriental, Hong Kong

15 Queen's Road Central
The Landmark, Central,
Hong Kong

T: +852 2132 0188


The Peninsula, Tokyo
1-8-1 Yurakucho, Chiyoda-ku
Tokyo, 100-0006, Japan
T: (81-3) 6270 2888